Question:
I recently read an article about the return on investment (ROI) of continuing education. It was refreshing to see some people talking about learning within the context of business, that learning can be a business driver. What are your views on the relationship between learning and business? What can be done to demonstrate that a positive relationship exists?
Answer:
One of the biggest issues facing human resources professionals today is the need to train and develop the organization’s employees. The development of a skilled and educated workforce is seen as an ongoing priority that is being woven into many organization’s strategic plans.
Let’s be clear on this point from the beginning: training and development is big business today. It has been estimated that more than $60 billion is spent annually on training for approximately 50 million employees in the United States. A confluence of events, including global competition, an infusion of information, and rapidly changing technology, has fueled the need for continuous learning in organizations. Many experts have come to believe that learning and competitiveness are now interdependent in this information age. After all, companies are facing more competitive challenges with fewer people, and those people must learn how to work harder, smarter, faster, and better. Click here to read the rest of this article.
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